Medical Front Office

Select MedicalFlower Mound, TX
Onsite

About The Position

Baylor Scott & White Institute for Rehabilitation in Flower Mound, TX is seeking a Full Time Patient Service Specialist (PSS) for a 32-hour position. The hours are Monday-Thursday from 10 am to 7 pm, with flexibility required for covering surrounding clinics as needed. This is an entry-level position with a starting salary of $18 - $25 per hour, depending on experience and internal equity. We are looking for someone who is organized, adaptable, and can work effectively both independently and with others. The candidate will be required to travel to other locations as needed and provide outstanding customer service.

Requirements

  • HS diploma or GED is required

Nice To Haves

  • Customer service experience
  • Knowledge of insurance verification
  • Healthcare, medical, or dental office administration

Responsibilities

  • Process referrals
  • Schedule patients
  • Complete the intake process
  • Data entry
  • Insurance verification
  • Authorizations
  • Review of benefits with patients
  • Copay collection
  • Arriving and scheduling patients
  • Billing reports
  • Closing report
  • Other tasks as needed
  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operates front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits
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