Patient Service Specialist - Shelbyville Wound Care
Vanderbilt University Medical Center•Shelbyville, TN
•Onsite
About The Position
The Clinic Office Assistant shall be responsible for the administrative functions within the medical office. Duties include scheduling patient appointments, following corporate protocol for patient check-in and patient check-out, understanding collection procedures, verifying multiple insurance packages, and completing medical records requests in a timely manner.
Requirements
- 1 year relevant work experience
- High School Diploma or GED
Responsibilities
- Observes professional ethics in maintaining confidential information acquired concerning the personal, financial, medical or employment status of patients of HRMC/Clinic and their families.
- Participates in performance improvement activities.
- Provides excellent customer service skills when dealing with patients, families and/or significant others, outside vendors, co-workers and physicians.
- Prepares for next day appointments and notifies patients of any appointment delays.
- Dresses neatly and appropriately in compliance with dress code.
- Travels to other clinics as requested to prevent staffing shortages.
- Assists co-workers during down time.
- Assists in all other duties as assigned.
Benefits
- health
- disability
- retirement
- wellness offerings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
