Patient Service Specialist- Part Time
About The Position
The Patient Service Specialist manages both the patient-facing and business operations of an outpatient physical therapy center, helping patients have an exceptional experience from the front desk. The role serves two locations: Oakville and Ronnie's Plaza. The part-time schedule is Oakville on Monday from 7:30 a.m. to 12:30 p.m. and Wednesday from 1:30 p.m. to 6:30 p.m.; Ronnie's Plaza on Tuesday from 1:30 p.m. to 6:30 p.m. and Friday from 7:30 a.m. to 12:30 p.m. Compensation is $18 per hour, with increases based on experience. Benefits described are for full-time employees working 32 or more hours per week.
Requirements
- High school diploma or GED.
Nice To Haves
- One year of front desk experience.
- Healthcare experience.
Responsibilities
- Greet and register patients, provide information about what to expect during their visit, and share information about their next appointment at checkout.
- Schedule patient appointments in person and by phone.
- Communicate regularly with insurance companies, translation companies, market operational leaders, and the business development team.
- Collect patient co-pays, manage payer approvals, and conduct insurance authorizations and verifications.
Benefits
- Mentorship and orientation programs.
- Generous paid time off.
- Medical, prescription, health, vision, and dental plan offerings.
- Company-matching 401(k) retirement plans.
- Life and disability protection.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
