Medical Front Office

Baylor Scott & White Institute for Rehabilitation - Outpatient•Murphy, TX

6d•$18 - $25•Hybrid

About The Position

Baylor Scott & White Institute for Rehabilitation is seeking a customer service-oriented, detail-oriented individual who is able to work in a fast-paced environment for a Patient Service Specialist - Float position. This role will cover multiple locations including Murphy, Wylie, Sachse, Rowlett, Garland, and Allen. The hours vary between Monday - Friday, 7 am - 7 pm. This is a full-time position with a starting salary of $18 - $25 per hour based on experience.

Requirements

HS diploma or GED is required

Nice To Haves

Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration

Responsibilities

Check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.
Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
Collects towards patient responsibility at each visit.
Scan and maintain medical documents.
Reconciles and posts charges daily and other reporting to ensure clean claim processing.
Responds to all request for information from patients, other department and physicians.
Maintains office, orders supplies and manages mail.
Willingness to adjust schedule to center needs.
Travels Attends all mandatory meetings and in-service education programs.
Travels to non-home location center or other site for coverage when necessary.