Medical Front Office - Float

Baylor Scott & White Institute for Rehabilitation - Outpatient•Murphy, TX

12d•Hybrid

About The Position

Baylor Scott & White Institute for Rehabilitation is seeking a Per Diem Patient Service Specialist (PSS) - Float to work in various outpatient clinics in the Murphy, TX area. The hours vary between Monday - Friday, 7 am - 7 pm. This role requires travel to multiple outpatient clinics including Royse City, Terrell, Rockwall, Sachse, Mesquite, Garland, Murphy, and Wylie. The ideal candidate is customer service-oriented, detail-oriented, and able to thrive in a fast-paced environment.

Requirements

HS diploma or GED is required.

Nice To Haves

Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration

Responsibilities

Check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.
Coordinate patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
Register patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
Verify patient insurance, obtaining required authorizations before patient visit and explain benefits, financial responsibilities, billing, and outpatient policies.
Collect towards patient responsibility at each visit.
Scan and maintain medical documents.
Reconcile and post charges daily and other reporting to ensure clean claim processing.
Respond to all requests for information from patients, other departments, and physicians.
Maintain office, order supplies and manage mail.
Willingness to adjust schedule to center needs.
Attend all mandatory meetings and in-service education programs.
Travel to non-home location center or other site for coverage when necessary.