PSR

Surgery Partners CareersOgden, UT

About The Position

The Patient Services Representative performs general business office functions that may include some or all of the following: Charge capture and over-the-counter payment posting; Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on insurance and payment issues prior to surgery. Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner. Registers patients in the system. Collects and revises all patient insurance information. Collects co-pays, deductibles, and other out-of-pocket amounts at the time of service. Posts approved adjustments to patient accounts. Balances receipts, reconciles daily work batches, and prepares audit trail.

Requirements

  • High school diploma or GED required
  • Two years minimum front office experience in a medical environment
  • Two years of customer service

Nice To Haves

  • Insurance verification and/or procedure scheduling preferred

Responsibilities

  • Charge capture and over-the-counter payment posting
  • Insurance verification and eligibility
  • Insurance pre-authorization/pre-certifications
  • Counseling patients and families on insurance and payment issues prior to surgery
  • Obtaining and entering patient insurance, demographic, and eligibility information into the billing system
  • Registering patients in the system
  • Collecting and revising patient insurance information
  • Collecting co-pays, deductibles, and other out-of-pocket amounts at the time of service
  • Posting approved adjustments to patient accounts
  • Balancing receipts
  • Reconciling daily work batches
  • Preparing audit trail
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