PSR

Surgery Partners, Inc • Ogden, UT

1d

About The Position

The Patient Services Representative performs general business office functions that may include charge capture and over-the-counter payment posting, insurance verification and eligibility, insurance pre-authorization/pre-certifications, and counseling patients and families on insurance and payment issues prior to surgery. This role ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system accurately and timely. The representative registers patients, collects and revises patient insurance information, collects co-pays, deductibles, and other out-of-pocket amounts at the time of service, posts approved adjustments, and balances receipts, reconciles daily work batches, and prepares an audit trail.

Requirements

• High school diploma or GED required
• Two years minimum front office experience in a medical environment
• Two years of customer service

Nice To Haves

• Insurance verification and/or procedure scheduling preferred

Responsibilities

• Charge capture and over-the-counter payment posting
• Insurance verification and eligibility
• Insurance pre-authorization/pre-certifications
• Counseling patients and families on insurance and payment issues prior to surgery
• Ensuring all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner
• Registering patients in the system
• Collecting and revising all patient insurance information
• Collecting co-pays, deductibles, and other out-of-pocket amounts at the time of service
• Posting approved adjustments to patient accounts
• Balancing receipts, reconciling daily work batches, and preparing audit trail

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees