Patient Service Representative

Frontier Dermatology • Olympia, WA

18d • Onsite

About The Position

Frontier Dermatology is hiring a Patient Service Representative to provide front-desk reception and customer service at its dermatology practice. The role is based in Olympia, with travel to Aberdeen and Centralia as needed. The typical schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m. The posted hourly wage range is $20.00–$26.00; pay depends on factors including work experience, transferable skills, business needs, and geographic market availability.

The representative helps create a positive first and last impression for patients while supporting the clinic’s operations and commitment to quality care. The position involves assisting patients in a fast-paced setting and working with multiple providers and computer programs.

Requirements

• High school diploma or GED, or 1–3 months of related healthcare experience.
• Exceptional customer service skills.
• Strong organizational skills and attention to detail.
• Comfort working in a fast-paced environment and with a variety of computer programs.
• Ability to travel from Olympia to Aberdeen and Centralia as needed.

Nice To Haves

• Receptionist experience in a medical office environment, or graduation from a healthcare training program.

Responsibilities

• Check in patients for multiple providers.
• Schedule appointments.
• Verify insurance.
• Collect copayments.
• Complete daily deposits.
• Provide exceptional customer service at the front desk.

Benefits

• Medical, dental, and vision insurance, with HSA and FSA options.
• 401(k) with employer matching up to 4%.
• Employer-paid and voluntary life insurance options.
• Eight paid holidays per year.
• Tiered PTO accrual of 80–200 hours annually.
• Complimentary parking.
• Voluntary pet insurance.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED