Patient Service Representative

Gateway Diagnostic Imaging • Abilene, TX

14d • Onsite

About The Position

Gateway Diagnostic Imaging is seeking an experienced, patient care-oriented Patient Service Representative to support its Abilene, Texas location. The role supports patient access and administrative operations at an outpatient diagnostic imaging center, helping provide exceptional service to patients, referring physicians, and payors. The work schedule is Monday through Friday, 12:30 p.m. to 9 p.m., with rotating Saturdays.

Requirements

• One to four years of experience in a medical office or hospital setting.
• Ability to handle a heavy patient volume.
• Strong customer service skills.
• Strong computer skills.
• Ability to multitask.

Nice To Haves

• Experience in authorizations and insurance verification.
• Bilingual in English and Spanish.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Premium base pay.
• Competitive shift differential.
• Monthly bonus opportunities.
• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed