Patient Service Representative- Laurelhurst

Frontier Dermatology Staff Careers•Seattle, WA
•$21 - $26•Onsite

About The Position

Frontier Dermatology is seeking a Patient Service Representative to provide front-desk reception and customer service at its Seattle Laurelhurst location, with travel to nearby locations as needed. The role is the first and last impression of the office and supports the practice’s delivery of exceptional patient care. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The hourly wage range is $20.50–$26.00, depending on factors including work experience, transferable skills, business needs, and geographic market availability. Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Its mission is to be the premier destination of care and experience for patients, providers, and teammates. Its CARE IS values are Community, Accountability, Respect, Empathy, Integrity, and Service Excellence. Frontier Dermatology is committed to equity, inclusion, and diversity and provides equal consideration for qualified applicants.

Requirements

  • High school diploma or GED, or 1–3 months of related healthcare experience.
  • Exceptional customer service skills.
  • Strong organizational skills and attention to detail.
  • Comfort working in a fast-paced environment and using a variety of computer programs.

Nice To Haves

  • Receptionist experience in a medical office environment.
  • Graduation from a healthcare training program.

Responsibilities

  • Check in patients for multiple providers.
  • Schedule appointments.
  • Verify insurance.
  • Collect copayments.
  • Handle daily deposits.
  • Work with a variety of computer programs.
  • Provide exceptional customer service in a fast-paced reception environment.

Benefits

  • Medical, dental, and vision insurance, with HSA and FSA options.
  • 401(k) with employer matching up to 4%.
  • Employer-paid and voluntary life insurance options.
  • Eight paid holidays per year.
  • Tiered PTO accrual of 80–200 hours annually.
  • Complimentary parking.
  • Voluntary pet insurance.
  • Employee Assistance Program.
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