Patient Service Representative

Brattleboro Memorial Hospital•Brattleboro, VT

2d•Onsite

About The Position

Responsible for the smooth flow of patients and their information through the office. Completes the secretarial/reception and clerical duties of the office. The BMH Medical Group provides medical services in various specialties and offices including internal medicine, family practice, pediatrics, ob/gyn, cardiology, orthopedics, urology and general surgery. The practices are staffed by physicians and other licensed providers who are supported by clinical staff (LPNs or medical assistants) and clerical staff (receptionists, transcriptionist, file clerks).

Requirements

Requires knowledge of medical office procedures, typing and word processing or computer terminal skill.
Requires the ability to read and write.
Requires hand-eye coordination.
Requires manual and finer dexterity.
Requires the ability to distinguish letters, numbers or symbols accurately.
Requires the use of office equipment, such as typewriter, computer terminal, telephone, copier, facsimile.
Requires corrected hearing and vision to normal range.
Requires the absence of color blindness.
Requires working under stressful conditions (high office volume, high level of phone work).
Requires working irregular hours.
Requires some exposure to communicable diseases or body fluids.
Potential for CTD and multiple and diverse interruptions.
Exposure to CRTs.
Requires working in area with high noise level.
Requires travel between Brattleboro and Bellows Falls.
Close Vision (clear vision at 20 inches or less)
Color Vision (ability to identify and distinguish colors)
Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)
Ability to hear calls
Ability to hear instructions from physician/department staff/others