Patient Service Representative
Conifer Health Solutions•San Antonio, TX
•Onsite
About The Position
A non-exempt medical office position responsible for front office processes in the physician practice. This role involves greeting patients, managing appointments, handling patient check-in and check-out, collecting payments, and providing information about office policies and the patient portal. A $500 sign-on bonus is offered for new hires.
Requirements
- High school diploma/GED required.
- Two years of customer service experience, preferably in a medical office setting.
Nice To Haves
- Completion of a medical office assistant program preferred.
- Healthcare management/administration certification preferred.
Responsibilities
- Greet patients entering the physician practice.
- Answer office phones, making, confirming, and rescheduling appointments when necessary.
- Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance.
- Assist in checking out patients and assist them with referral processing and scheduling.
- Collect co-pays and post charges.
- Perform charge entry and patient balance processing.
- Distribute information to patients regarding office policies, procedures, and information about the practice.
- Explain and enroll patients in the patient portal.
Benefits
- $500 Sign On Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
