Patient Service Representative
About The Position
University Dental Associates (UDA) is seeking a Patient Service Representative (PSR), a key member of the dental practice team who helps facilitate patient care and often serves as the first and last impression patients receive. The role focuses on positive patient interactions, relationship building, and supporting a respectful, team-oriented practice environment. The PSR handles front-office and patient-service activities, including scheduling and confirming appointments, verifying insurance coverage, collecting payments, helping patients complete paperwork, presenting treatment plans, checking patients in and out, and conducting financial consultations based on treatment needs prescribed by the provider. This is an immediate full-time opening. UDA invites candidates to apply to learn more about its comprehensive benefits package.
Requirements
- At least six months of experience in a similar job.
- Exceptional customer or patient service skills.
- Ability to manage multiple tasks assigned throughout the day.
- Strong organizational habits.
- Proficiency with computer software, especially Office 365.
- Ability to perform essential duties satisfactorily, with or without reasonable accommodation.
- Ability to sit for prolonged periods at a desk and work on a computer.
- Ability to lift up to 15 pounds at times.
Responsibilities
- Schedule and confirm patient appointments.
- Verify insurance coverage.
- Collect payment for services.
- Assist with completion of patient paperwork.
- Present patient treatment plans.
- Check patients in and out of the office.
- Conduct financial consultations with patients based on treatment needs prescribed by the provider.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
