Patient Service Representative

American Health Imaging • Charleston, SC

23d • Onsite

About The Position

American Health Imaging is hiring an entry-level Patient Service Representative for its new outpatient imaging center in West Ashley, Charleston, South Carolina. The center is scheduled to open in December 2026. Before it opens, the representative will interview and train at the AHI Summerville and/or Mount Pleasant center. The role is intended for a customer-service-focused candidate who wants to work in a medical office setting. The center combines advanced imaging technology with clinical expertise and aims to provide high-quality diagnostic imaging in a welcoming, compassionate, patient-first environment.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.

Nice To Haves

• Experience with authorizations and insurance verification.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunity.
• Medical, dental, vision, life, and pharmacy plans, with benefits effective the first day of the month following hire date.
• 401(k).
• Paid vacation time.
• PTO accrual beginning on Day 1.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed