Patient Service Representative
University Dental Associates•Raleigh, NC
About The Position
University Dental Associates (UDA) is seeking a Patient Service Representative (PSR) to support patient care and serve as a welcoming first and last point of contact for patients. The role involves a range of administrative and patient-facing duties in a dental practice, with an immediate full-time opening. UDA describes its workplace as focused on positive energy, relationship building, patient care, respect, team engagement, and motivation.
Requirements
- At least six months of experience in a similar job.
- Exceptional customer or patient service skills.
- Ability to manage multiple tasks assigned throughout the day.
- Strong organizational habits.
- Proficiency with computer software, especially Office 365.
- Ability to perform essential duties satisfactorily, with or without reasonable accommodation.
- Ability to sit for prolonged periods at a desk and work on a computer.
- Ability to lift up to 15 pounds at times.
Responsibilities
- Schedule and confirm patient appointments.
- Verify insurance coverage.
- Collect payments for services.
- Assist patients with completing paperwork.
- Present patient treatment plans.
- Check patients in and out of the office.
- Conduct financial consultations with patients based on treatment needs prescribed by the provider.
Benefits
- Comprehensive benefit package (details not provided).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
