Front Desk Patient Service Representative - Evening
About The Position
Integrated Physical Therapy is a therapist-owned, outpatient physical therapy practice seeking a friendly, dependable, and detail-oriented Patient Service Representative for a part-time evening position in Exton, PA. This role is ideal for someone who enjoys interacting with people, maintaining organization, and ensuring a welcoming environment for patients from their initial arrival. The position involves greeting patients, managing phone calls and scheduling, verifying insurance, handling paperwork and payments, supporting administrative tasks for physical therapists, and maintaining the front desk and waiting area. The company emphasizes that the patient experience begins before treatment, and Patient Service Representatives are crucial in making patients feel welcomed, supported, and cared for. This is a great opportunity for someone seeking a consistent part-time evening schedule in a supportive, team-oriented healthcare setting.
Requirements
- A friendly, professional demeanor and strong communication skills
- Reliability and punctuality
- Strong attention to detail and organizational skills
- Comfort using computers, scheduling systems, and learning new technology
- The ability to multitask and stay composed in a busy environment
- A willingness to jump in and help wherever needed
- A genuine desire to make each patient’s experience a positive one
Responsibilities
- Greet patients warmly and help them feel comfortable and welcome
- Answer phone calls and assist patients with scheduling appointments
- Verify insurance benefits and maintain accurate patient information
- Assist with patient paperwork and collect payments as needed
- Support our physical therapists with day-to-day administrative needs
- Keep the front desk and waiting area organized and inviting
- Provide excellent customer service to patients, families, and team members
Benefits
- Training & development
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
