Front Desk / Patient Service Representative (Evenings)

Integrated Physical Therapy • Bryn Mawr, PA

2d • Onsite

About The Position

We’re looking for a friendly, detail-oriented Patient Service Representative to join our therapist-owned physical therapy practice in Bryn Mawr, PA. This part-time evening position is perfect for someone who enjoys connecting with people and creating a welcoming environment for patients and staff alike. Integrated Physical Therapy is a physical therapist privately owned outpatient orthopedic clinic, opening its first location in 2004 in King of Prussia. Integrated Physical Therapy was started using the extensive clinical knowledge and expertise in the treatment of athletes along with the mentoring gained through the Myofascial Release Center in Paoli, PA. It was through all this experience and knowledge gained from these mentors, clinical experiences and continuing education that Integrated Physical Therapy developed a method of evaluation & treatment processes unique to most physical therapy practices. By 2008 another privately owned clinician practicing in Bryn Mawr with a similar hands-on manual therapy model sought out Integrated PT to acquire their clinic and the second office of IPT was then opened. In 2018 IPT opened their 3rd location in Exton. Integrated Physical Therapy ensures that every therapist employed implements the treatment philosophy and model gained and developed over the 25+ years to ensure that every patient receives a totally different and unique non-cookie cutter experience. Integrated Physical Therapy takes a more personalized approach to treatment and care; getting to the cause of the patient's pain. Integrated PT considers biomechanical ways of looking at the body.

Requirements

• A cheerful, professional demeanor and strong communication skills
• Reliable, punctual, and ready to help where needed
• Comfort using computers and scheduling systems
• Ability to multitask and stay calm under pressure
• A genuine desire to make each patient’s experience positive

Responsibilities

• Greet patients warmly and make them feel at ease when they arrive
• Answer phone calls, schedule appointments, and verify insurance benefits
• Assist with patient paperwork and collect payments as needed
• Support therapists with day-to-day administrative tasks
• Keep the front desk and waiting area organized and inviting
• Deliver excellent customer service to patients and team members

Benefits

• Opportunity for advancement
• Training & development

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed