Patient Service Representative

American Health Imaging • Madison, AL

21d • Onsite

About The Position

Lumexa Imaging partner American Health Imaging is hiring an entry-level Patient Service Representative for its Madison, Alabama location. This customer-service-focused role supports patients in a medical office setting, with a full-time schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is based at 8425 Wann Drive, Suite 100, Madison, AL 35758.

American Health Imaging combines advanced imaging technology with clinical expertise and a patient-first approach. Its outpatient centers provide diagnostic imaging in a welcoming, compassionate environment, and the company emphasizes collaboration, excellence, and outstanding patient care.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.

Nice To Haves

• Experience with authorizations and insurance verification.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunities.
• Medical, dental, vision, life insurance, and pharmacy benefits.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation and paid time off starting on Day 1.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed