Patient Service Representative, Community Clinic

CarolinaEastNew Bern, NC
Onsite

About The Position

The Patient Service Representative will have the primary responsibility to greet, instruct, direct, answer phones, and schedule patients. Serve as a liaison between patient and medical support staff.

Requirements

  • High school diploma or GED
  • Word processing and computer experience
  • Previous experience in a healthcare medical clinic setting or customer service.

Nice To Haves

  • Knowledge of medical terminology is preferred

Responsibilities

  • Greet, instruct, and direct patients.
  • Answer phones.
  • Schedule patients.
  • Serve as a liaison between patient and medical support staff.
  • Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Benefits

  • Robust benefits package to all full-time employees
  • Benefits for part-time plus and part-time staff
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