Patient Service Representative - Hospital Food Service

CLEAN 2 THE KORE LLC • Nashville, TN

26d • Onsite

About The Position

Clean2TheKore is hiring Patient Service Representatives at a hospital in Nashville, Tennessee. Patient Service Representatives are the friendly face patients see at mealtime. They take patients’ food choices, prepare meals, and deliver them to patients’ rooms. The role involves providing customer service, following food safety and hospital policies, responding to patient concerns, and entering and tracking orders using Computrition.

Requirements

• Knowledge of patient safety and HACCP food safety rules.
• Comfort using computer software to enter and look up information.
• Ability to work 12-hour shifts and rotating weekends.
• Complete a background check and drug screen before starting.
• Meet hospital health requirements, including a TB test from the last 3 months, proof of required immunizations or declinations, and a respirator fit test.

Nice To Haves

• High school diploma preferred.
• One year of food service experience preferred.
• Food Handler or ServSafe certificate preferred, or willingness to obtain one within 90 days of hire.

Responsibilities

• Visit patients to take their meal choices.
• Prepare and deliver quality patient meals and supplies.
• Provide customer service using AIDET.
• Follow HACCP food safety and sanitation rules.
• Follow OSHA, infection control, and HIPAA rules.
• Handle patient concerns and notify a supervisor.
• Use Computrition to enter and track patient orders.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed