Patient Service Representative

American Health Imaging • Canton, GA

20d

About The Position

American Health Imaging is seeking an entry-level Patient Service Representative for its Canton, GA location. This customer-service-focused role supports patients and medical office operations, including scheduling diagnostic exams and procedures, handling patient check-in and check-out, and managing patient records and information.

The schedule is Monday through Friday, 2:00 AM–10:00 PM. A shift differential applies to hours worked after 6:00 PM.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.

Nice To Haves

• Experience in authorizations and insurance verification.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunity.
• Medical, dental, vision, life, and pharmacy plans; benefits are effective the first day of the month following hire date.
• 401(k).
• Paid vacation time.
• PTO accrual beginning on day 1.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed