Patient Service Representative - Atrium Health Corporate PRN
About The Position
This position is responsible for registering or pre-registering all scheduled patients for admission, partial hospitalization, and outpatient services. The role involves verifying insurance coverage and obtaining authorization for services requiring authorization, pre-certification, and/or referral. The Patient Service Representative will coordinate with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged, and will request upfront payment of deposits from the responsible party. The role also includes updating the schedule for cancellations, rescheduling, and other changes on an ongoing basis.
Requirements
- High School Diploma or GED required
- Accurate spelling and attention to detail required
- Must be able to key 40 wpm
- Excellent communication skills and customer services skills required
Nice To Haves
- Bachelor's Degree preferred
- Knowledge of patient registration, insurance, and hospital billing preferred
- Medical terminology knowledge and understanding of third party reimbursement preferred
Responsibilities
- Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
- Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
- Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
- Requests upfront payment of deposits from responsible party.
- Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Compensation: Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Benefits and more: Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
