Patient Service Representative Clinic Float
Ascension•Nashville, TN
•Onsite
About The Position
This role is for a Patient Service Representative who will float between clinics in the Nashville, TN area. The position is PRN (as needed) and operates during day shifts. The representative will be responsible for championing the patient experience, navigating the care journey, providing financial clarity, and ensuring accuracy and flow within the clinic operations.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Responsibilities
- Provide a warm, professional welcome for every visitor, guiding them through the check-in/out process and ensuring their records are accurate and up-to-date.
- Proactively manage schedules, confirm appointments, and handle medical record requests.
- Assist patients by verifying insurance authorizations and precertifications, and help them navigate co-payments and billing questions.
- Submit daily service charges, reconcile deposits, and provide essential clerical support.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
