Patient Service Representative

Lumexa Imaging • Abilene, TX

15d • Onsite

About The Position

Lumexa Imaging is seeking a full-time, patient care-oriented Patient Service Representative to support Gateway Diagnostic Imaging’s location in Abilene, Texas. The position supports outpatient diagnostic imaging services and is scheduled Monday through Friday from 12:30 p.m. to 9 p.m., with rotating Saturdays. The role involves scheduling patients, supporting authorization and insurance verification, assisting patients at check-in and check-out, handling phone calls, maintaining accurate patient information, and processing patient records.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.

Nice To Haves

• Experience in authorizations and insurance verification.
• Bilingual in English and Spanish.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Premium base pay.
• Competitive shift differential.
• Monthly bonus opportunities.
• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed