Patient Service Representative II - Heart Institute Ambulatory (Interventional Cardiology)

Cedars-Sinai Medical Center•Los Angeles, CA

43d•Onsite

About The Position

Cedars-Sinai is an organization with a reputation for excellence, having received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. They were also awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row, recognizing outstanding employee engagement. Cedars-Sinai offers an outstanding benefit package and competitive compensation. The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties while handling a high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross-trained to cover multiple providers and serves as a resource.

Requirements

High School Diploma/GED.
2+ years of experience working with insurance companies and obtaining authorizations.

Responsibilities

Answering and triaging calls, directing to appropriate individuals or departments.
Scheduling and authorization for appointments, surgeries, and ancillary services.
Perform insurance verification functions.
Process and track all incoming and outgoing referrals.
Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
Assist in all work assignments.