Patient Service Representative - Centralized Scheduling
About The Position
The Patient Services Representative, Centralized scheduling is responsible for scheduling initial evaluations for the correct discipline under the correct therapist specialty for 21 locations. This position is to call 120-150 patients a day to schedule their initial evaluation for physical therapy, occupational therapy, speech therapy or cardiac rehabilitation. This position uploads all received referrals daily, around 200 referrals, filters through the correct information to schedule correctly, navigate locations and scheduling with patients, answer incoming calls, respond to voicemails, work with Physician Relations Managers and other misc tasks to correctly schedule patients and obtain all necessary information from referrals sources and patients. Embark on a rewarding career with Tenet Healthcare hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
Requirements
- Compassionate healthcare professional eager to contribute to patient care.
Responsibilities
- Scheduling initial evaluations for the correct discipline under the correct therapist specialty for 21 locations.
- Calling 120-150 patients a day to schedule their initial evaluation for physical therapy, occupational therapy, speech therapy or cardiac rehabilitation.
- Uploading all received referrals daily (around 200 referrals).
- Filtering through correct information to schedule correctly.
- Navigating locations and scheduling with patients.
- Answering incoming calls.
- Responding to voicemails.
- Working with Physician Relations Managers.
- Performing other miscellaneous tasks to correctly schedule patients.
- Obtaining all necessary information from referral sources and patients.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
