Patient Service Representative 1
About The Position
Join a mission-focused team, where we work every day to improve the health of our community by providing equitable and affordable medical, behavioral, and dental healthcare for all. As part of a dedicated, mission-driven team, you’ll contribute to whole-person, integrated care that supports patients across the region. This entry-level Patient Service Representative (PSR) role is a great opportunity for recent high school graduates or individuals beginning a career in healthcare administration. You’ll gain hands-on experience in patient registration, customer service, scheduling, and front desk operations—building a strong foundation for future growth in the healthcare field. Build a meaningful career while enjoying life in a vibrant mountain community at a workplace committed to family-friendly scheduling and true work–life balance. With year-round access to skiing, hiking, biking, and outdoor recreation, this is an ideal opportunity for individuals seeking both professional growth and an exceptional quality of life. Enjoy a generous compensation and benefits package, including paid time off, sick leave, and dedicated wellness hours. The General Purpose of this role is to ensure a positive and efficient start to the patient experience at MFHC. Success in this role means accurately collecting patient information, providing excellent customer service, and assisting patients with understanding and meeting their financial responsibilities. This role serves as the front desk and first point of contact for patients, making it essential in creating a welcoming, professional, and supportive environment.
Requirements
- High school diploma or equivalent
- Minimum two (2) years’ experience in a medical or financial field preferred
- Minimum two (2) years’ experience in customer service capacity
Nice To Haves
- Associate degree preferred
Responsibilities
- Accurately collecting patient information
- Providing excellent customer service
- Assisting patients with understanding and meeting their financial responsibilities
- Serving as the front desk and first point of contact for patients
- Creating a welcoming, professional, and supportive environment
Benefits
- Medical, Dental and Vision Insurance
- 403B retirement plan with 3% matching after 1 year of employment
- 7 Paid Holidays
- 124 PTO hours within the first year
- Access to Employee Assistance Program
- FAMLI CO State Leave
- Worksite Wellness Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
