Patient Service Rep

University Physicians' AssociationAlcoa, TN
Onsite

About The Position

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Rep (PSR) for UT Primary Care Alcoa. This position is Full-Time, working Monday through Friday 8:00am to 4:30pm.

Requirements

  • 6-months to 1-year previous medical office experience.
  • Strong communication skills
  • Attention to detail
  • Time management
  • Organization

Responsibilities

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Benefits

  • PTO
  • Sick Leave
  • Medical
  • Dental
  • Vision
  • STD
  • LTD
  • Life Insurance
  • 401k with company match and immediate vesting
  • Critical Illness
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