Patient Service Rep
Loma Linda•Loma Linda, CA
•$25 - $26
About The Position
The Patient Service Rep manages patient flow for electronic check-in, check-out, and appointment procedures. The role requires exceptional communication and interpersonal skills and efficiency. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed. Loma Linda University Health is a Seventh-day Adventist, faith- and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.
Requirements
- High school diploma or GED.
- At least six months of experience in customer service, general office work, or Receptionist vocational training.
- Valid driver's license.
- Ability to use a computer, printer, and required software programs, including Word, Excel, Outlook, and PowerPoint.
- Ability to operate and troubleshoot basic office equipment required for the position.
- Ability to work calmly and respond courteously under pressure, collaborate, and accept direction.
- Ability to think critically, manage multiple assignments, organize and prioritize workload, problem solve, recall information accurately, and pay close attention to detail.
- Ability to work independently with minimal supervision.
- Ability to distinguish colors as necessary, hear sufficiently for in-person and telephone conversations and workplace sounds, and see adequately to read computer screens and written documents.
- Must understand and embrace Loma Linda's mission, purpose, and identity.
Nice To Haves
- Medical field experience.
- Knowledge of medical terminology.
Responsibilities
- Manage patient flow for electronic check-in and check-out.
- Manage appointment procedures.
- Perform other duties as needed.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
