Patient Service Rep - Radiation Oncology - Full-Time
About The Position
Performs a variety of patient and customer service related activities within the department. These functions include but are not limited to greeting patients and public, answering and screening telephone calls, Invision registration, receptionist duties, verifies insurance and handle payment processing. Updates patient profile at each visit. Serves as the liaison between the patient and medical support staff. Responsible for scheduling all patient appointments in an accurate and timely manner. Must maintain a clean neat organized work area including waiting area. Other duties as assigned.
Requirements
- High school diploma or equivalent
- Clerical experience and/or hospital experience
- Able to work in a team environment
- Always poised, courteous, pleasing personality, good telephone voice and able to meet the public
Nice To Haves
- Medical terminology course
- Training for computer competency
- Prior IDX/Invision experience
- Successfully complete IDX/Invision training based on established guidelines
Responsibilities
- Greeting patients and public
- Answering and screening telephone calls
- Invision registration
- Receptionist duties
- Verifying insurance
- Handling payment processing
- Updating patient profile at each visit
- Serving as the liaison between the patient and medical support staff
- Scheduling all patient appointments in an accurate and timely manner
- Maintaining a clean neat organized work area including waiting area
- Performing other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
