Patient Service Coordinator
Patient First•Fairfax, VA
•$26 - $31•Onsite
About The Position
The Patient Service Coordinator is responsible for supervising Front Office employees, ensuring accurate patient registration and discharge, managing waiting room times, collecting payments, and providing excellent customer service. This role involves implementing procedures, training new staff, managing daily deposits, conducting performance evaluations, and organizing staff meetings. The coordinator also fosters teamwork and a positive work environment, completing other duties as assigned.
Requirements
- Employee must be at least 18 years of age
- High school graduate or equivalent
- Keyboarding experience required
- Excellent verbal and written communication skills
Nice To Haves
- One year of clerical experience preferred
- One year of supervisory experience preferred
Responsibilities
- Supervising all Front Office employees
- Registering and discharging patients accurately
- Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames
- Collecting patient payments accurately
- Answering incoming calls in a warm and friendly manner
- Submitting monthly staffing schedule for all Front Office employees
- Reviewing all Front Office reports
- Implementing established procedures and policies
- Assisting with training new Front Office employees
- Ensuring daily deposits are completed correctly
- Evaluating and completing employee performance evaluations as directed
- Organizing and conducting Front Office staff meetings
- Providing positive, warm and friendly customer service in all interactions
- Fostering teamwork and a positive, professional atmosphere
- Completing other duties as directed
Benefits
- Health, Dental and Vision insurance for employees and dependents
- Disability, Life and Long Term care insurance
- Employee Assistance Program
- Flexible Spending accounts
- 401(k) Retirement Plan (with employer match)
- Paid Annual Leave
- Volunteer Time Off Pay
- Bereavement Leave
- Emergency Leave Bank
- Overtime Pay
- Holiday Pay
- Double time compensation for all holidays worked
- Discounted medical treatment at any Patient First location for employees and immediate family
- Recruitment bonus
- Patient Care Performance bonus (center employees only)
- Weekend bonus (center employees only)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
