About The Position
CHEO is a global leader in pediatric health, employing over 6,500 staff, clinicians, scientists, researchers, and volunteers dedicated to helping children and youth achieve their best lives. It has evolved from a 20th-century acute care hospital into a 21st-century integrated child and youth health system, recognized for its digitized clinical infrastructure. CHEO combines excellence in clinical care, research, and education, with its Research Institute focusing on world-class clinical, translational, and basic science research. The organization has been consistently named Canada’s best health-care employer by Forbes and a top employer in the National Capital Region, serving over 500,000 children and youth annually from Eastern Ontario, western Quebec, Nunavut, and Northern Ontario. The Patient Service Clerk, Inpatient Medicine, coordinates non-nursing functions of the unit under the direction of the Care Facilitator or delegate, performing receptionist duties, maintaining patient records, and ensuring accurate patient data.
Requirements
- Police Record Check (PRC)
- Grade 12 diploma
- Bilingual (French/English)
- Approximately 6 months of related experience
- Ability to adapt to changes to meet organizational requirements
- Excellent interpersonal skills
- Communicate effectively with internal and external customers
- Fully vaccinated against COVID-19
Nice To Haves
- Knowledge of computer software (Epic, Microsoft 365, UKG, Outlook)
Responsibilities
- Coordinates, under the direction of the Care Facilitator or delegate, the non-nursing functions of the unit
- Performs receptionist duties, in directing visitors and maintaining Hospital communication systems
- Maintains patient charts, registers patients, maintains inventory and other records
- Ensures that patient identification and demographic data is accurate, i.e. tags and room numbers on beds, doors, ID bands and EPIC coincide
- Receives and records telephoned laboratory test results, and reports these to the Care Facilitator/Nurse-In-Charge
- Liases with Environmental Services, IT and Physical Plant and arranges for maintenance of equipment, technology and appliances
- Assists in organizing patients’ appointments, mail, flowers, ambulance arrangements
- Receives all incoming mail and distributes accordingly
- Other related duties as determined by unit demands, and/or as requested by Care Facilitator or delegate
Benefits
- competitive salary
- comprehensive benefits package
- unique culture that fosters dedication, communication, respect and teamwork
- place where your opinions will be respected, contributions valued and your initiatives rewarded
- family-friendly environment that supports you and your own family, as well as the children, youth and families we serve
- chance to grow — personally and professionally — through our comprehensive orientation program and on-the-job learning
- support for continued education and learning
- potential for a relocation reimbursement benefit
- truly unique work environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
