About The Position
CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO's Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
Requirements
- Police Record Check (PRC) (Essential)
- Grade 12 diploma (Essential)
- Bilingual (French/English) (Essential)
- Approximately 6 months of related experience (Essential)
- Ability to adapt to changes to meet organizational requirements (Essential)
- Excellent interpersonal skills (Essential)
- Communicate effectively with internal and external customers (Essential)
Nice To Haves
- Knowledge of computer software (Epic, Microsoft 365, UKG, Outlook) (Preferred)
Responsibilities
- Coordinates, under the direction of the Care Facilitator or delegate, the non-nursing functions of the unit
- Performs receptionist duties, in directing visitors and maintaining Hospital communication systems
- Maintains patient charts, registers patients, maintains inventory and other records.
- Ensures that patient identification and demographic data is accurate, i.e. tags and room numbers on beds, doors, ID bands and EPIC coincide.
- Receives and records telephoned laboratory test results, and reports these to the Care Facilitator/Nurse-In-Charge
- Liases with Environmental Services, IT and Physical Plant and arranges for maintenance of equipment, technology and appliances
- Assists in organizing patients’ appointments, mail, flowers, ambulance arrangements
- Receives all incoming mail and distributes accordingly.
- Other related duties as determined by unit demands, and/or as requested by Care Facilitator or delegate
Benefits
- competitive salary and comprehensive benefits package
- unique culture that fosters dedication, communication, respect and teamwork
- place where your opinions will be respected, contributions valued and your initiatives rewarded
- family-friendly environment that supports you and your own family, as well as the children, youth and families we serve
- chance to grow — personally and professionally — through our comprehensive orientation program and on-the-job learning
- support for continued education and learning
- potential for a relocation reimbursement benefit
- truly unique work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
