About The Position

The Patient Service Associate performs routine personal care duties for residents and patients, along with skills specific to the PSA role. The position works under the supervision of a Registered Nurse or Licensed Practical Nurse, maintains a safe environment, and reports problems. The associate may also serve as a preceptor during the orientation of new CNAs or PSAs. The employee must successfully complete the PSA program and demonstrate proficiency in laboratory and cardiopulmonary skills through PSA training within five months of accepting the position. The role requires understanding basic principles of human growth and development and the ability to interact competently with patients according to their age-related and other special needs. Certified Nursing Assistant and American Heart Association-approved Basic Life Support certification are required; new hires must have the appropriate AHA certification before completing orientation.

Requirements

  • Successfully complete the PSA program.
  • Demonstrate proficiency in laboratory and cardiopulmonary skills by successfully completing PSA training within five months of accepting the position.
  • Understand basic principles of human growth and development.
  • Be competent to interact with patients according to their special needs, which may vary based on the age of the patient served.
  • Certified Nursing Assistant certification required.
  • American Heart Association-approved Basic Life Support (BLS) certification for Healthcare Providers required; new hires must have appropriate AHA certification before completing orientation.

Responsibilities

  • Perform routine personal care duties for residents and patients.
  • Perform PSA-specific skills.
  • Maintain a safe environment and report problems.
  • May act as a preceptor during the orientation of new CNAs and PSAs.

Benefits

  • Zero-deductible health plan
  • Dental insurance
  • Vision insurance
  • Generous paid time off
  • Tuition assistance
  • Retirement savings match
  • Employee Assistance Program
  • Healthy U incentive-based wellness program
  • Health savings account
  • Flexible spending account for childcare
  • Life insurance
  • Short-term disability
  • Long-term disability
  • Professional development
  • Discounts to on-campus dining
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