Patient Schegistrar - Medical Call Center - Days
About The Position
The Schegistrar schedules, registers, verifies pre-authorization and referrals are on file, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS. The Schegistrar accurately obtains required information for hospital and physician records, governmental requirements, billing and third-party payer needs. This position also provides courteous and efficient services to patients and accurately documents/verifies patient pre-registration information in a professional and timely manner with the care team. The work days are Monday, Tuesday and Wednesday.
Requirements
- Strong customer service skills and patients/customer centered focus in positive manner in all situations
- High School Diploma or Equivalent
Nice To Haves
- Minimum of two (2) years previous experience with third party medical insurance, HMO and managed care
- Previous experience with CPT and ICD-10 coding
- Work experience using GE/IDX, Cerner
- Associate Degree in Business Management or closely related field from an accredited program
- Post high school education in healthcare or medical billing coursework
Responsibilities
- Schedules, registers, verifies pre-authorization and referrals are on file, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS.
- Accurately obtains required information for hospital and physician records, governmental requirements, billing and third-party payer needs.
- Provides courteous and efficient services to patients.
- Accurately documents/verifies patient pre-registration information in a professional and timely manner with the care team.
- Assist VCUHS Patient Revenue Cycle Department with obtaining maximum and timely reimbursement.
- Provides patients with appropriate information regarding VCUHS policy and procedures, and directs them to appropriate nursing units or ancillary service locations.
Benefits
- One college and four health sciences schools
- An academic medical center
- A Level I trauma center
- One of only two NCI-designated cancer centers in Virginia
- The region’s only full-service children’s hospital
- More than 800 physicians in 200 specialties
- A community health center, dedicated research teams, facilities and valued partners in every field
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
