Patient Scheduling

TEKsystems•Indianapolis, IN

1d•$16 - $16•Hybrid

About The Position

TEKsystems is currently hiring Patient Schedulers to support a leading healthcare provider network. This position begins with 100% onsite training to ensure you have the tools and knowledge needed for success. After completing training and consistently meeting attendance and performance expectations, employees may become eligible for a work-from-home schedule.

Requirements

Minimum of 2 years of recent call center experience.
Strong attention to detail and accurate data entry skills.
Ability to adapt to changing priorities and support different departments as needed.
Excellent verbal and written communication skills.
Ability to think quickly, problem-solve effectively, and remain professional in challenging situations.
Comfortable working in a high-volume, deadline-driven environment.
Demonstrates the core values of Purpose, Excellence, Compassion, and Teamwork.

Responsibilities

Schedule patient appointments accurately and efficiently.
Follow established scheduling procedures and departmental policies.
Communicate appointment details, requirements, and instructions to patients.
Maintain and update electronic patient records and case information in a timely manner.
Review documentation for accuracy and completeness.
Work in a fast-paced environment while meeting productivity and quality standards.
Deliver outstanding customer service and maintain professional communication with patients, coworkers, and leadership.