Patient Scheduling Specialist, Transplant

University of Wisconsin Hospitals and Clinics Authority • Madison, WI

6d • Onsite

About The Position

Work Schedule: Part-time, 80% FTE, day shift. Monday through Friday between the hours of 7:00 AM – 5:00 PM. No weekends, holidays or on-call required. Hours may vary based on the operational needs of the department. Pay: Pay starts at $20.14 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Be the first point of contact for UW Health patients and ensure they receive a remarkable experience. We are seeking a Patient Scheduling Specialist to: Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence. Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call. Assist patients and their families with their appointment scheduling needs. Make outgoing phone calls to patients to schedule their appointments. Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Requirements

• Associate's Degree or Bachelor’s degree in Business Administration, Healthcare, or other related field
• 1 year of previous experience working in an office or customer service environment
• Previous experience working in healthcare

Nice To Haves

• Previous experience scheduling patients
• Previous experience coordinating multiple activities in an office setting

Responsibilities

• Utilize excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
• Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
• Assist patients and their families with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Benefits

• health insurance
• paid time off
• Free bus pass to get to and from work

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree