Patient Scheduling Representative
About The Position
Are you ready to take the next step in your career—somewhere you can grow your skills, feel supported, and be part of a team that truly values you? At Gastroenterology Health Partners, we’re building a workplace where people come first. We celebrate diverse perspectives, create space for everyone to belong, and work together to make every experience—patient and employee alike—meaningful. We’re excited to welcome a full-time Patient Scheduling Representative to our clinic. If you have experience in a medical office, understand medical terminology, and enjoy helping people navigate their care, you may be a perfect fit. Scheduling experience is a bonus, but a positive attitude and commitment to excellent service go a long way. If you're looking for a place that invests in you, we’d love to hear from you.
Requirements
- High School Diploma or equivalent required.
- Previous medical office experience, medical terminology coursework preferred.
- Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
- In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.
Nice To Haves
- Scheduling experience is a bonus.
Responsibilities
- Update referral, demographic, and insurance information in the practice management database.
- Schedule office and procedure visits utilizing physician appointment parameters and preferences.
- Update referral and recall entries in practice management system.
- Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
- Provide patients with the appropriate forms, literature, and instruction.
- Monitor wait list and reports for follow up appointments after clinic and endo.
Benefits
- Excellent paid time off for a healthy work/life balance.
- Generous 401(k) plan with an employer match.
- Education reimbursement opportunities.
- Internal growth opportunities.
- Competitive health and supplemental benefits; with FSA and HSA options.
- Refer a friend bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
