Patient Scheduling Representative - Family Medicine
About The Position
Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to schedule appointments via phone, in-person or electronic correspondence. This role involves taking incoming phone calls from patients and their families to assist them with their appointment scheduling needs, making outgoing phone calls to patients to schedule their appointments, and coordinating with clinic staff to ensure that patients receive appropriate care in a timely manner. UW Health Clinics are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment.
Requirements
- Minimum – High school diploma or equivalent.
- Minimum – Six (6) months of previous experience in an office or customer service environment.
Nice To Haves
- Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
- Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person.
Responsibilities
- Schedule appointments via phone, in-person or electronic correspondence.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
