Patient & Scheduling Coordinator

Dental HorizonsLongmont, CO
$52,000 - $62,400Onsite

About The Position

Join a private, comprehensive dental practice in Longmont where oral health is viewed as an important part of whole-person health and well-being. We are committed to providing excellent dentistry, building lasting relationships with our patients, serving our community, and helping our team members continue to grow both personally and professionally. This position is for someone who wants to own the patient experience, the schedule, treatment presentation and coordination. This is not simply a front-desk position. You will be our "Director of First Impressions" and the connection point between our patients, the schedule, and the dental team. You will own the doctor and hygiene schedules and help the practice meet its daily production goals, while making sure every patient feels welcomed, informed, and cared for. This is much more than a front-desk position: it is a chance to own the patient experience, the schedule, and treatment coordination.

Requirements

  • Dental front-office, scheduling, or treatment coordination experience required.
  • Experience with CareStack or similar software is a plus.
  • Someone warm and positive who genuinely enjoys people; organized and detail-oriented; proactive and comfortable being accountable for results; and calm when plans change.
  • You see the big picture of the schedule and care about the success of the whole practice, not just a list of tasks.

Responsibilities

  • Welcome every patient warmly, guide new patients through onboarding, and make sure each one leaves informed, cared for, and confident about their next steps.
  • Own the doctor and hygiene schedules, keeping them full, productive, and on time.
  • Keep patients in continuing care through recall and reactivation.
  • Understand treatment plans and present them clearly and confidently, working closely with our Financial Coordinator.
  • Be the first voice patients hear, keep the team aligned on patient flow, and keep accurate records in CareStack.

Benefits

  • Health insurance
  • performance incentives
  • paid time off
  • a 401(k)
  • continuing education
  • opportunities for personal and professional growth
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