Patient Scheduling Coordinator - Plastic Surgery
About The Position
This position serves as the gateway to remarkable healthcare by providing excellent phone-based customer service. It is a great role to start a career with UW Health, offering a wide range of growth opportunities to staff members dedicated to serving patients. The Patient Scheduling Coordinator will facilitate and coordinate the care of patients through effective and timely scheduling, including complex appointments requiring the coordination of multiple resources for surgical and non-surgical procedures. The role also involves evaluating scheduling policies and procedures, taking incoming phone calls from patients and their families, and acting as a liaison with leadership to determine scheduling resource needs.
Requirements
- 1 year of previous experience working in an office or customer service environment Required
- High school diploma or equivalent.
Nice To Haves
- Associate's Degree or Bachelor's Degree in Business Administration, Healthcare, or other related field Preferred
- 1 year or more electronic medical scheduling Preferred
Responsibilities
- Facilitate and coordinate the care of our patients through effective and timely scheduling.
- Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
- Evaluation of scheduling policies and procedures.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Act as a liaison with leadership to determine scheduling resource needs.
Benefits
- competitive compensation and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
