Patient Scheduler 3, MCVI Records and Scheduling, FT, 8:30A-5P
About The Position
Baptist Health is seeking a Patient Scheduler to join their MCVI Records and Scheduling team. This is a full-time position with working hours from 8:30 AM to 5:00 PM. The role involves scheduling patient appointments for surgical, diagnostic therapy, and other procedures/treatments. Responsibilities include obtaining and verifying demographic and insurance information, registering patients, entering data into scheduling systems, maintaining records and accounts, and providing professional customer service. The Patient Scheduler will also serve patients by greeting and assisting them, and will lead and train other schedulers, acting as a resource.
Requirements
- High School, Certificate of completion, GED, Training, Experience
- Experience in Healthcare and/or Customer Service setting
- Surgery preferred
- Working knowledge of Microsoft Office and Scheduling Systems (i.e. Net Access, Centricity, Pathways Healthcare Scheduling, Chartlinks etc.)
- Medical Terminology required
- Experience with high volume calls
- Excellent verbal and written communication
- Excellent interpersonal and customer services skills
- Must be organized, detail-oriented, and able to multi-task
- Minimum Required Experience: 5 Years
Responsibilities
- Scheduling patient appointments (surgical, diagnostic therapy and other procedures/treatments)
- Obtaining and verifying necessary demographic and insurance information
- Registering patients and entering data into scheduling systems
- Maintaining records and accounts
- Providing professional customer service
- Serving patients by greeting and helping them
- Leading and training other schedulers and acting as a resource
Benefits
- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources that go beyond traditional benefits
- A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
- Tuition reimbursement to support continued learning and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
