Patient Safety Technician CDH Resource Team Full-time Nights

Northwestern Memorial Healthcare•Winfield, IL

About The Position

The Patient Safety Technician supports Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. The role provides safety observation and basic support to patients who may be at risk of injuring themselves or others. Depending on assignment, the technician remains with a patient at the bedside or remotely monitors multiple patients using continuous video monitoring. The technician offers calming conversation, comfort measures, emotional support, and verbal redirection, and summons appropriate staff when needed.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification within 90 days of hire.

Responsibilities

Remain at the assigned patient's bedside at all times unless relieved by an appropriate staff member.
Provide calming and reorienting conversation when a patient is agitated or confused.
Identify and remove hazards from the patient and the patient's environment, and report them as appropriate.
Assist with activities of daily living as delegated by the supervising RN, including ambulating, toileting, bed making, and positioning.
Provide continuous video-based safety observation for patients identified as at risk of injuring themselves or others.
Offer basic comfort measures and address patients' emotional needs using encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of the role.
Remotely monitor multiple patients through continuous video monitoring.
Verbally redirect designated remote continuous-observation patients from engaging in risk behaviors.
Summon appropriate staff using a communication device or STAT Alert Alarm when appropriate.