Patient Safety Technician CDH Resource Team Part-time Nights

Northwestern Memorial Healthcare•Winfield, IL

5d•$17 - $22

About The Position

The Patient Safety Technician reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The role provides in-person and remote safety observation for patients at risk of injuring themselves or others. The technician supports patient comfort and emotional needs, uses verbal redirection and de-escalation within the role’s scope, identifies environmental hazards, and summons appropriate staff when needed. The position is part-time on the CDH Resource Team, works nights, and is listed at 20 hours per week (0.5 FTE).

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification within 90 days of hire.

Responsibilities

Remain at the assigned patient’s bedside at all times unless relieved by an appropriate staff member.
Provide calming and reorienting conversation when a patient is agitated or confused.
Identify and remove hazards from the patient and the patient’s environment, and report them as appropriate.
Assist patients with activities of daily living as delegated by a supervising RN, including ambulating, toileting, bed making, and positioning.
Provide continuous video safety observation for patients identified as at risk of causing injury to themselves or others.
Offer basic comfort measures and address patients’ emotional needs using encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques as appropriate within the scope of the role.
Remotely monitor multiple patients through continuous video monitoring.
Verbally redirect designated remote-observation patients away from risk behaviors and summon appropriate staff using a communication device or STAT Alert Alarm when appropriate.