Patient Safety Technician Nursing Support Pool Full Time Days

Northwestern Memorial Healthcare•Lake Forest, IL

6h•$17 - $22

About The Position

The Patient Safety Technician supports patient safety in accordance with Northwestern Medicine’s mission, vision, values, Code of Ethics, Corporate Compliance Program, organizational policies and procedures, and applicable regulatory and accreditation standards. The role provides direct and remote observation of patients identified as at risk of injuring themselves or others, offering calming conversation, basic comfort, emotional support, and verbal redirection as appropriate. The technician also identifies hazards, alerts appropriate staff when needed, and may assist with activities of daily living as delegated by a supervising RN.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification within 90 days of hire.

Responsibilities

Remain at the bedside of an assigned patient at all times unless relieved by an appropriate staff member.
Provide calming and reorienting conversation when a patient is agitated or confused.
Identify and remove hazards from the patient and the patient’s environment, and report them as appropriate.
Assist patients with activities of daily living as delegated by a supervising RN, including ambulating, toileting, bed making, and positioning.
Continuously observe patients identified as being at risk of causing injury to themselves or others, including through continuous video monitoring.
Offer basic comfort measures and address patients’ emotional needs using encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of the role.
Remotely monitor multiple patients through continuous video monitoring.
Verbally redirect designated remote observation patients from engaging in risk behaviors and summon appropriate staff using a communication device or STAT Alert Alarm when appropriate.