Patient Safety Attendant FT Days Resource Pool

Trinity Health•MMCIA - MercyOne Des Moines Medical Center Central IA, IA
•Onsite

About The Position

At MercyOne, the mission is to improve the health of communities and support people in staying well. MercyOne Central Iowa provides care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center is Iowa’s largest medical center, with 802 beds, and a major Midwest referral center. MercyOne Central Iowa has more than 7,000 colleagues and nearly 1,500 physicians and allied health professionals. The Patient Safety Attendant supports a safe environment by continuously observing and surveilling assigned patients. The attendant first attempts to verbally redirect patients from at-risk behaviors, notifies professional staff of patient needs or emergencies, documents observations, and assists licensed nursing staff with delegated care identified on the Safety Attendant information sheet. This is a full-time, 12-hour day-shift position, scheduled from 7:00 AM to 7:30 PM, with rotating weekends and holidays.

Requirements

  • Proof of completion of Dependent Adult and Child Mandatory Reporter abuse training within three months of hire.
  • Basic Life Support (BLS) certification, or obtain it within three months of hire; American Heart Association Basic Life Support is an acceptable credential.

Nice To Haves

  • High school diploma preferred.
  • Previous hospital work experience is helpful.
  • College student in a medical discipline is helpful.

Responsibilities

  • Maintain continuous visual observation of assigned patients.
  • Verbally redirect patients in person or through a digital two-way audio device in the patient room.
  • Immediately summon nursing staff when a patient requires assistance.
  • Provide care appropriate to the patient population and individualized treatment plan, as delegated by the RN.
  • Collect a verbal report, updated and accurate information, and the observation record from a licensed nurse before assuming observation care.
  • Ensure the Safety Attendant Information Sheet is completed and appropriate for each assignment.
  • Document observations every 15–30 minutes, as appropriate, on the Observation Flow Sheet.
  • Participate in handoffs of pertinent patient information and behavior when arriving on the unit and upon completing the shift assignment.
  • Inform the nurse before leaving the monitoring station so relief can be provided and continuous observation maintained.
  • Assist licensed nursing staff with delegated care identified on the Safety Attendant information sheet.

Benefits

  • Competitive compensation.
  • Full benefits package.
  • Opportunity for growth throughout the system.
  • Career development opportunities.
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