Patient Safety Technician Nursing Support Pool Full Time Nights

Northwestern Memorial Healthcare • Lake Forest, IL

4h • $17 - $22

About The Position

The Patient Safety Technician reflects Northwestern Medicine’s mission, vision, and values, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with relevant policies, procedures, guidelines, and regulatory and accreditation standards. The role provides in-person and remote continuous observation of patients identified as being at risk of injuring themselves or others. The technician supports patient safety and comfort through calming conversation, reorientation, hazard removal, verbal redirection, and escalation to appropriate staff when needed. The technician may also assist with activities of daily living as delegated by a supervising RN.

Requirements

• High School Diploma or equivalent.
• Basic Life Support (BLS) certification within 90 days of hire.

Responsibilities

• Remain at the bedside of an assigned patient at all times unless relieved by an appropriate staff member.
• Provide calming and reorienting conversation when a patient is agitated or confused.
• Identify and remove hazards from the patient and the patient’s environment, and report hazards as appropriate.
• As delegated by the supervising RN, assist patients with activities of daily living, including ambulating, toileting, bed making, and positioning.
• Provide continuous video safety observation for patients identified as at risk of causing injury to themselves or others.
• Offer basic comfort measures and address patients’ emotional needs using encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of the role.
• Remotely monitor multiple patients via continuous video monitoring.
• Verbally redirect designated remote-observation patients from engaging in risk behaviors and summon appropriate staff via communication device or STAT Alert Alarm when appropriate.

Benefits

• The employer describes a wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events.
• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED