SHS-RN PATIENT SAFETY

Sparrow•Lansing, MI

8d•Onsite

About The Position

The Patient Safety Specialist supports implementation of the Sparrow Health System patient safety program and collaborates across the system to improve processes that reduce errors and other contributors to unintended adverse patient outcomes. The role supports safety assessments, coordinates activities of the patient safety committee, educates practitioners about system-based causes of medical error, consults with management and staff, and shares literature-based patient safety strategies. The specialist monitors patient safety and quality outcomes and works with the Director of Accreditation/Safety Officer on strategic development and implementation of the integrated, network-wide Quality and Patient Safety Plan. The position supports ongoing improvement in the safety, effectiveness, efficiency, patient-centeredness, equity, and timeliness of care; helps implement reliable systems for evidence-based care; evaluates performance using statistical processes, control charts, and databases; and leads root cause analyses and related action plans. The role also supports compliance with regulatory and accreditation standards, assesses and strengthens the organization's patient safety culture, and serves on relevant system committees as requested.

Requirements

Bachelor's degree in a health-related field.
Minimum 3 years of experience in quality improvement and patient safety activities in an academic medical center or large, integrated, tertiary health care setting.
Demonstrated experience using data for continuous quality improvement, the IHI Model for Improvement, and common statistical, spreadsheet, and database management programs.
Obtain Certified Professional in Patient Safety (CPPS) certification through the Institute for Healthcare Improvement within 4 years of hire.
Maintain current Michigan licensure if the healthcare profession requires licensure in the state.
Strong interpersonal, facilitation, and team-building skills, with the ability to influence across functional lines.
Persuasive oral and written communication skills, demonstrated through presentations and reports.
Ability to adapt and work with diverse groups of people in different situations.
Excellent verbal, written, and interpersonal communication skills.
Strong organization and time-management skills.
High degree of professional judgment, flexibility, and professionalism.
Exceptional attention to detail.
Strong knowledge of Microsoft Excel and Word.
Ability to use a keyboard as required to perform essential job duties.

Nice To Haves

Training and/or certification in quality and process improvement, such as Patient Safety Officer, CPHQ, FACHE, Lean, or Six Sigma.
Experience with database management, such as Microsoft Access.

Responsibilities

Monitor patient safety and quality outcomes.
Work with the Director of Accreditation/Safety Officer on the strategic development and direction of the integrated, network-wide Quality and Patient Safety Plan.
Collaborate on organizational efforts to continuously improve the safety, effectiveness, efficiency, patient-centeredness, equity, and timeliness of health care services.
Assist with implementation of reliable systems that support evidence-based care and improve clinical outcomes and patient safety.
Evaluate performance using statistical processes, control charts, and databases.
Lead root cause analyses to establish project timelines and priorities, coordinate action plans, and monitor results against overall goals.
Ensure compliance with regulatory and accreditation standards for patient safety.
Assess the organization's patient safety culture and implement strategies to strengthen it.
Serve on Sparrow Health System committees related to quality, patient safety, clinical effectiveness, medication safety, and/or patient experience as requested.
Support safety assessments, coordinate patient safety committee activities, educate practitioners about system-based causes of medical error, consult with management and staff, and communicate literature-based patient safety strategies.