Patient Safety Manager

Conifer Health Solutions•Tucson, AZ

About The Position

The Manager of Patient Safety has primary oversight of the facility-wide patient safety program. This leadership role directs process improvements to reduce medical and healthcare errors and other factors contributing to unintended adverse patient outcomes. The manager leads safety assessments, coordinates the patient safety function or committee, educates practitioners about system-based causes of medical errors, consults with management and staff, and shares literature-based patient safety strategies across the organization. The role collaborates with executive leadership, medical staff, quality leaders, risk management, and clinical operations to foster a culture of safety, ensure regulatory compliance, reduce preventable harm, and drive continuous performance improvement.

Requirements

Bachelor’s degree or higher in a patient care related field.
5 or more years of combined experience in clinical practice and progressive healthcare leadership experience.
CPPS certification or eligibility to take the exam within one year of employment.
Strong leadership, project management, and change management skills.
Ability to influence and collaborate with facility and department leadership, physicians, and staff.
Expertise in corrective action planning and patient safety risk mitigation.
Excellent written, verbal, and presentation skills.
Strong analytical and problem-solving capabilities.

Nice To Haves

2 years of experience in Patient Safety, Quality, Risk Management, or healthcare operations.

Responsibilities

Promote a culture of safety and high reliability.
Review and close all Safety Events reported in the event reporting system.
Escalate events meeting criteria to facility, market, and corporate leadership.
Investigate facility patient safety issues using a systems-based approach.
Verify that Safety Events are routed to the appropriate department leaders for review.
Notify Risk Management of potential risk issues.
Serve as a subject matter expert on patient safety standards, review of patient safety events, and development of corrective action plans to prevent recurrence.
Facilitate root cause analyses (RCAs), apparent cause analyses (ACAs), intense analyses (IA), and failure mode and effects analyses (FMEAs).
Ensure timely identification of trends and implementation of corrective and preventive actions.
Monitor the effectiveness of action plans and the sustainability of improvements.
Lead initiatives focused on high reliability, zero harm, and a culture of safety.
Ensure timely and accurate completion of corrective action plans.
Facilitate market patient safety committees and governance structures.
Identify opportunities to improve patient safety and reduce organizational risk.
Use data analytics to prioritize activities and resource allocation.
Lead special projects and strategic initiatives related to quality, safety, and compliance.
Collaborate with quality, risk management, accreditation and regulatory compliance, infection prevention, and clinical operations leaders to address safety or compliance risks.
Coordinate patient safety audits, tracers, and risk assessments.
Coordinate with the Market Director, Patient Safety, to share best practices across facilities.