Patient Safety Manager - Benefit Eligible Part Time!

Advocate Health • Durham, NC

10d • $44 - $66 • Hybrid

About The Position

The Patient Safety Manager leads implementation of a patient safety program at Advocate Aurora hospital and integrated ambulatory sites, with support for market medical groups and ambulatory care. The role analyzes and evaluates highly confidential information to identify opportunities to reduce clinical risk, working closely with executive leaders, site directors, managers, frontline caregivers, and partners across Nursing, Pharmacy, Risk Management, Quality, Supply Chain, Information Technology, and Clinical Engineering. The manager also provides education on patient safety topics.

This is a benefit-eligible part-time position of 20 hours per week, with flexible hours and one remote day. The manager must be available for the daily huddle, currently held at 8:30 a.m. The position works in a normal office environment and may require frequent sitting, standing, walking, bending, and lifting.

Requirements

• Bachelor's degree in Health Care Administration, Nursing, or a related field.
• Typically, 7 years of experience delivering clinical care in nursing, allied health, or a health-related field.
• At least 2 years of experience in work related to safety, quality, or risk management.
• Obtain the Certified Professional in Patient Safety (CPPS) designation issued by the Certification Board for Professionals in Patient Safety (CBPPS) within 12 months, unless the department leader determines it is not required.
• Awareness of key topics in patient safety and reliability.
• Demonstrated ability to problem-solve and analyze procedural and process changes.
• Familiarity with collecting, displaying, analyzing, and using data to drive change.
• Proficiency in the MS Office suite.
• Self-directed, results-oriented, and creative approach to organizational change.
• Communication skills to interact with associates and medical staff at all levels, from frontline staff through senior executives and the board.
• Ability to lead others through influence.
• Effective presentation skills in small-group settings.
• Experience leading teams.
• Exceptional time-management skills.
• Ability to respond effectively to change and handle multiple priorities.
• Emotional intelligence when handling sensitive information about patient harm and discussing reactions to errors with team members.
• Ability to handle highly confidential information respectfully.
• Political savvy in responding to events and communicating sensitive information to stakeholders with site leaders.
• Functional speech and hearing, and ability to operate all equipment necessary to perform the job.

Nice To Haves

• Experience with Epic software.
• Experience with Origami software.

Responsibilities

• Facilitate implementation of the site patient safety program, including tools that promote reliability such as daily huddles, safety recognition, just culture, safety coach programs, and physician champion programs.
• Lead the High Reliability Unit program at the home site, including selecting and training safety coaches, ensuring associate training, launching projects to address local safety issues, and sustaining the program.
• Coordinate safety efforts across site-based departments to align with the organization's high-reliability culture and patient safety strategic plan.
• Align safety efforts with clinical and non-clinical department leaders, including medical staff.
• Communicate and present regularly to site executive teams about serious safety events and the status of the site safety program.
• Ensure timely investigation of serious safety events using root cause analysis and other investigative tools.
• Identify and oversee corrective actions to reduce organizational risk, including system-level risk reduction.
• Participate in selecting, training, and developing patient safety team members within the role's scope of responsibility.
• Review reported safety events daily and regularly analyze patient safety data to identify strengths, improvement opportunities, trends, and actionable items.
• Collaborate with medical education leaders on a site-based patient safety program for residents and medical students to support compliance with Clinical Learning Environment Regulations (CLER).
• Provide regular education to team members and physicians at all organizational levels on safety and reliability.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential premium pay, incentive pay for select positions, and annual performance-based increases.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager